Errors - Form Errors
I cannot submit a form. How do I fix the errors?
Upon a submission attempt, if the data on your form has not met the minimum requirements and/or information has been entered incorrectly, you receive the following error:
"The data on this form appears to be incomplete or invalid, please review errors and requirements in order to complete this step."
- How do I find the errors on my form?
After your submission attempt (or selection of the Check for Errors button) all errors will be displayed on the form. Carefully review each section of the form for the error messages (displayed in red text).
- How do I fix the errors on my form?
Each error message displayed will detail the issue on your form. Common errors include blank or missing information on required fields. Here some examples/solutions to common errors:
- Error states I must enter (#) years for my employment/address history.
This error message indicates that you did not meet the requirement for the number of years requested. Review the instructions to see how many years are required. For example, if the field requires 10 years of history and the current date is 1/1/2025, you would need to provide Employment/Address history dating back to 1/1/2015.
- Error states my information is "incomplete or invalid".
This message indicates that information has not been entered for all the required fields (required fields are noted by a red asterisks) or the information has not been entered in an acceptable format. Review the form for any messages showing in red, indicating the field is blank or the information entered is not correct.
- Error states "invalid city/state/zip code combination"
This error message indicates that the City/State/Zip code entered on the form is not correct. Please verify the information in the city, state, and zip code fields, ensuring all fields have been entered correctly (extra attention should be applied to the city spelling and zip code entered). The error message may also indicate what cities are valid for the zip code you have entered. If your error persists, you may verify the address information via the United States Postal Service website.
